Policies
Cancellation Policy
Telehealth Policy
At Diamond State Spine and Wellness, our Telehealth Services Policy delivers compliant, high-quality remote healthcare. We assess eligible patients for non-emergency conditions, prioritizing informed consent and privacy.
Our comprehensive guidelines ensure effective scheduling, documentation, billing, and emergency management, with staff trained in best practices. We continuously update our policy to maintain exceptional service and regulatory compliance.
Notice of Privacy Practices for Diamond State Spine and Wellness
At Diamond State Spine and Wellness, we are committed to protecting your privacy and ensuring the confidentiality of your health information. This Notice outlines how we may use and disclose your medical information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We may use your information for purposes related to your treatment, payment for services rendered, and our healthcare operations, which include quality improvement and staff training. We will only disclose your health information to third parties with your consent, or as required by law.
You have certain rights regarding your health information at Diamond State Spine and Wellness. These rights include the ability to inspect and obtain copies of your medical records, request amendments to your information, and receive an accounting of disclosures made. If you have concerns about how your health information is being used or believe your privacy rights have been violated, you can file a complaint with our Privacy Officer. We encourage you to reach out with any questions or for assistance in understanding your rights. Your trust is important to us, and we are dedicated to safeguarding your personal health information.